Contact: DHL Express

DHL Express welcomes your general inquiries, comments and suggestions.

If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below.

You’ll receive a response from us within two hours during business days (0800 to 1730, Sunday to Thursday).

If you are unsure, please return to our Contact Center and select again.

Alternatively, contact us by telephone on: 600 567 567 (local UAE) or 00971 600 567 567 (International)

Your Details

All fields marked with an asterisk (*) are mandatory.

Your Name *

Your E-Mail Address *

Retype E-Mail Address *

Your Postcode/Zip

Your Account Number

Your Location *

Telephone Number *

(eg. +971 (0)4 2995333 for UAE)

Comment Details

Select a Comment Type *

Tracking Comment
Way Bill

Technical Inquiry

Sales Inquiry

Complaint

Service Inquiry

Other

Site Comments

Comments *

If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.

View Data Protection Statement

Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.

Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery

Hours	Phone	Email
Saturday – Thursday (except Public Holidays): 0700 - 2300	600 567 567

Technical Support for MyDHL: Ship Online, Proview, Import Express, EmailShip, EasyShip and Integration Solutions

Hours	Phone	Email
Sun-Thu (08:00 – 18:00)	+9714 2924545

Hours	Phone
Sun -Thu 08:00 - 18:00	2995333

Dropping off or picking up a package at a DHL Service Point location? Check hours of operation at your nearest location

Holiday Hours 2019

DHL Express will be closed and all services will not be available on the following holidays:

Eid Al fitr	3-Jun-19	Monday
	4-Jun-19	Tuesday
	5-Jun-19	Wednesday
	6-Jun-19	Thursday
	7-Jun-19	Friday
Eid Al Adha	11-Aug-19	Sunday
	12-Aug-19	Monday
	13-Aug-19	Tuesday
Commemoration Day	1-Dec-19	Sunday
National Day	2-Dec-19	Monday
	3-Dec-19	Tuesday