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Complaint? Compliment? Go Straight to the Top.

DHL Express welcomes your general inquiries, comments and suggestions.
Your complaints are dealt with immediately and you’ll receive a response within 2 hours during business days (0800 to 1730, Sunday to Thursday).
Fields marked with an asterisk (*) are mandatory.
If you would like us to call you back, please ensure to include your contact telephone number.
To assist us in expediting our response to you, please let us know the waybill / tracking number of your shipment.
Please enter characters exactly as shown with no spaces in between. Case sensitive.
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If you would like to learn more about how DHL uses your personal data, please read our Data Protection Statement.